American Heritage Billiard pool tables are guaranteed by a lifetime warranty against manufacturing defects and craftsmanship from the date of purchase of the original owner.
Cloth is not included with purchase. Purchase your choice of cloth style and color separately.
Warranty does not include re-leveling of the table after a successful initial installation.
Variations in wood materials are to be expected. Organic variations in grain, color, and texture are naturally occurring properties of wood and do not qualify for a warranty claim.
Contact American Heritage Customer Service to begin a warranty claim.
Each product has individual warranty information listed on individual product pages. Please refer to the specific warranty terms listed in product information.
If you have an issue with a pool table or game room furniture piece purchased through a distinguished dealer of ours, you must communicate directly with the dealer from whom you purchased the product to review their specific warranty terms.
If you purchased our pool tables or game room furniture from a dealer of ours, it is best to ask the dealer for their individual policy although our warranty policy does not extend to secondary purchases or giveaways, only the original purchaser maintains the warranty.
If you purchased the product directly from us, the warranty policy for each item is included in the product page for that item.
American Heritage Billiards Warranty Policy does not extend to labor; only parts.
You can Contact Us through our contact page or by emailing AmericanHeritage@EscaladeSports.com. We would be happy to assist you.